Exchange Specialist – Infrastructure Services

Кандидатствай!Your Role: As part of the Managed Services team, you will ensure the reliability, performance, and security of complex messaging infrastructures. Your mission will include both proactive monitoring and reactive troubleshooting, with a strong focus on continuous improvement and documentation. Key Responsibilities: Manage incidents and problems to maintain stable service delivery Perform root cause analysis and implement system optimizations Monitor infrastructure with SCOM and other enterprise-grade tools Design and document high-availability Exchange server environments Execute regular patch rollouts and system updates Maintain up-to-date operational documentation Support knowledge transfer to Level 1 and 2 teams Provide hands-on technical support to internal stakeholders and clients Manage mailboxes, databases, groups, and distribution lists