Apple Support Specialist

Компания

For one of our partners, global IT services company that leads digital transformations, we are currently looking for motivated and passionate candidates for the position of:


Apple Support Specialist


The ideal candidate will have experience installing, diagnosing and repairing computer hardware, software and peripheral equipment.

Описание

Responsibilities:

• Administer the cloud instance of Jamf for macOS and iOS devices
• Create policies and configuration profiles
• Manage software distribution through packaging and the App Store
• Keep accurate device records in the asset management system
• Build application packages for all supported devices
• Build out Self Service offerings
• Document Jamf and Apple workflows
• Develop and maintain documentation for all systems


Minimum Qualifications:

• Proven experience with the setup, provisioning, and maintenance of macOS and iOS devices
• Previous MDM experience
• 2-3 years of direct customer support in a technical role
• Fluent English



Preferred Qualifications:

• JAMF Certification: Jamf 200, Jamf 300 and Jamf 400
• German will be considered as an advantage


We offer a:
• Great opportunity for professional development in the IT field
• Competitive salary
• 4 days additional paid leave (total: 24 days)
• Additional benefits
• Training and certifications

Only shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service.

Населено място:

Област София

Вид работа:

Постоянна

Работно време:

Пълен работен ден

Дата на публикуване:

22/10/2019

Номер на обявата:

760000002

Видяна:

271

Име на офис:

клон София

Вакантни места:

1
 
 

Apple Support Specialist

Област София
Постоянна
Пълен работен ден
22/10/2019
760000002
271
клон София
1

Компания

For one of our partners, global IT services company that leads digital transformations, we are currently looking for motivated and passionate candidates for the position of:


Apple Support Specialist


The ideal candidate will have experience installing, diagnosing and repairing computer hardware, software and peripheral equipment.

Описание

Responsibilities:

• Administer the cloud instance of Jamf for macOS and iOS devices
• Create policies and configuration profiles
• Manage software distribution through packaging and the App Store
• Keep accurate device records in the asset management system
• Build application packages for all supported devices
• Build out Self Service offerings
• Document Jamf and Apple workflows
• Develop and maintain documentation for all systems


Minimum Qualifications:

• Proven experience with the setup, provisioning, and maintenance of macOS and iOS devices
• Previous MDM experience
• 2-3 years of direct customer support in a technical role
• Fluent English



Preferred Qualifications:

• JAMF Certification: Jamf 200, Jamf 300 and Jamf 400
• German will be considered as an advantage


We offer a:
• Great opportunity for professional development in the IT field
• Competitive salary
• 4 days additional paid leave (total: 24 days)
• Additional benefits
• Training and certifications

Only shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service.