End User Services Specialist

Компания

Manpower Bulgaria is a world leader in the staffing industry, providing workforce management, services and IT solutions for 70 years in more than 80 countries. Manpower provides a range of staffing solutions, engagement and consulting services worldwide.

Описание

For one of our customers – a global science and technology company, we are looking to hire a

End User Services Specialist

The role:
• Act as 2nd and 3rd level onsite support for incident management at Sofia
• Work as part of the local IT team supporting all on-boarding and transfer requests.
• Provide support for any integration (M&A) activities.
• Work with Global teams to resolve complicated and advanced IT related issues.
• Support all services relating to Life cycle management, Asset Management, License Management and User Access management for end user’s software and hardware.
• Maintain a core level of knowledge regarding service offerings for all IT units (including training offerings and resources when available).

Who you are:
• Engage in Innovation activities such as process improvements, pilots, PoCs, etc.
• Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives.
• Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS.
• Hands-on experience in supporting laptops, desktops, Microsoft Office applications (Outlook, Lync, Skype for Business, Word, PowerPoint, Excel).
• Experience supporting mobile devices (iPhones, iPads), including working with MDM solutions such as Airwatch, Intune, Mobile Iron, etc.
• Microsoft Certifications (MCP, MCSE, MCSA) and experience with Microsoft SCCM a plus.
• Very good level of English, both written and spoken

The offer:
• Various career moves to seek new horizons
• Extensive training opportunities
• Attractive remuneration package
• Additional benefits like health insurance, sports card, etc.

Only shortlisted candidates will be invited for an interview.
ManpowerGroup is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Населено място:

Област София

Вид работа:

Постоянна

Работно време:

Пълен работен ден

Дата на публикуване:

21/08/2019

Номер на обявата:

6900000016

Видяна:

645

Име на офис:

Вакантни места:

1
 
 

End User Services Specialist

Област София
Постоянна
Пълен работен ден
21/08/2019
6900000016
645
1

Компания

Manpower Bulgaria is a world leader in the staffing industry, providing workforce management, services and IT solutions for 70 years in more than 80 countries. Manpower provides a range of staffing solutions, engagement and consulting services worldwide.

Описание

For one of our customers – a global science and technology company, we are looking to hire a

End User Services Specialist

The role:
• Act as 2nd and 3rd level onsite support for incident management at Sofia
• Work as part of the local IT team supporting all on-boarding and transfer requests.
• Provide support for any integration (M&A) activities.
• Work with Global teams to resolve complicated and advanced IT related issues.
• Support all services relating to Life cycle management, Asset Management, License Management and User Access management for end user’s software and hardware.
• Maintain a core level of knowledge regarding service offerings for all IT units (including training offerings and resources when available).

Who you are:
• Engage in Innovation activities such as process improvements, pilots, PoCs, etc.
• Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives.
• Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS.
• Hands-on experience in supporting laptops, desktops, Microsoft Office applications (Outlook, Lync, Skype for Business, Word, PowerPoint, Excel).
• Experience supporting mobile devices (iPhones, iPads), including working with MDM solutions such as Airwatch, Intune, Mobile Iron, etc.
• Microsoft Certifications (MCP, MCSE, MCSA) and experience with Microsoft SCCM a plus.
• Very good level of English, both written and spoken

The offer:
• Various career moves to seek new horizons
• Extensive training opportunities
• Attractive remuneration package
• Additional benefits like health insurance, sports card, etc.

Only shortlisted candidates will be invited for an interview.
ManpowerGroup is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.