CRM Team Lead

ApplyCRM Team LeadOur company is on the lookout for an experienced CRM Team Lead to join a fast-growing player in the iGaming industry. If you're a strategic thinker with a passion for CRM, team leadership, and data-driven marketing, this opportunity could be your next career move.Your Role:As a CRM Team Lead, you will take the lead in shaping and executing CRM strategies across multiple brands. You'll be responsible for building a high-performing team, optimizing customer retention processes, and ensuring seamless collaboration across departments to deliver world-class player engagement.Key Responsibilities:Lead the CRM strategy and execution for multiple iGaming brandsOversee and evolve CRM processes, tools, and workflowsBuild, manage, and scale a team structure that promotes sustainability and efficiencySet clear goals and expectations for team members, and monitor their performanceCollaborate with internal stakeholders to ensure consistent service quality Track CRM metrics and pivot strategies based on performance data Own and continuously improve CRM systems and practices