Contact Center Operator - Swedish Speaker

Short Description

We are looking for a motivated and customer-oriented Contact Center Operator with fluency in Swedish to join the growing team of our client - an established international company. In this role, you will be the first point of contact for our clients, providing professional support and assistance via phone, email, or chat.

Description

Handle inbound and outbound calls, emails, and chat communication.Provide accurate information and resolve customer inquiries in a timely mannerAssist with troubleshooting and problem resolutionRecord and update customer information in the systemCollaborate with other departments to ensure customer satisfaction

Requirements

Fluency in Swedish (spoken and written) is a mustGood command of English for internal communicationStrong communication and interpersonal skillsCustomer service experience is an advantage, but not mandatoryAbility to multitask and work effectively under pressure

Offer

Competitive salary and performance-based bonusesMeal vouchersAdditional premium health insurance package, including dental careSpecial bonuses for birthdays, newborns, and weddingsTransportation subsidy based on the number of processed working daysFlexible shift-based schedule, 5 working days per weekExtra bonuses and incentives for outstanding performanceFriendly and multicultural work environmentComprehensive training and career development opportunitiesApply now if you are ready to start your next career challenge! Manpower Bulgaria has license number 2033/20.04.2016 for the provision of services in the field of Human Resources.