IT Operations & ERP Administrator

Short Description

In this role, you will work closely with all departments across the office and warehouse, acting as the main point of contact for IT operations, user support and ERP administration. You will collaborate with external vendors, global stakeholders and auditors, ensuring that systems run smoothly, security processes are clearly documented and business needs are translated into effective IT solutions. The position combines hands-on technical support, ERP optimization and a consultative approach.

Description

Ready to take full ownership of an end-to-end IT environment and be the key technology partner in a growing pharmaceutical and healthcare supply business?Our client is a growing international company with a lean structure (up to 50 employees) operating across two locations – office and warehouse. To support their daily operations and upcoming IT audit, we are looking for a hands-on IT Operations & ERP Administrator who will take ownership of the entire IT environment and act as a reliable technology partner to the business. Key Responsibilities• Provide end-to-end hardware and software support for the company’s IT infrastructure • Act as the main IT contact during external audits, clearly presenting and defending IT processes and security measures in English • Support and optimize the warehouse ERP system (SoftOne) – administration, issue resolution and process improvements (or learn it within a short onboarding period) • Administer Microsoft 365 environment (accounts, access, devices, policies) • Prepare, install and configure new laptops and workstations, electronic signatures • Diagnose and resolve day-to-day technical issues (e.g. printing, device performance, connectivity)

Requirements

Requirements: • Degree in Information Technology, Computer Science or a related field • Proven experience as System Administrator / IT Support / IT Operations Specialist • Fluent English – mandatory (daily communication) • Ability to document, explain and defend IT security processes • Calm and structured approach under pressure • Strong communication skills and a consultative mindset • Willingness to take ownership and recommend improvements in an environment without a predefined IT strategy • Experience with ERP systems (SoftOne is an advantage) or strong motivation to learn quickly

Offer

• A highly impactful, autonomous role where you will own the entire IT landscape and have a direct influence on how technology supports the business; • Real opportunity to build, structure and improve IT processes – your ideas will be heard and implemented; • Visibility at both local and international level, including active participation in audits and communication with global stakeholders;; • Supportive and collaborative working environment with quick decision-making and a pragmatic approach; • Long-term stability in a regulated and growing industry; • Exposure to business-critical ERP operations and the chance to further develop your expertise in this are; • Modern equipment and the tools you need to do your job effectively; • A role combining operational work with a strategic, advisory element, allowing you to grow beyond pure support; • Competitive remuneration package, tailored to your experience and discussed individually with shortlisted candidates;