Customer Support Representative (Late Shifts – US Market)

Short Description

Manpower is a global leader in the field of recruitment and human resource management, with more than 3,900 offices in over 80 countries. We are looking for a motivated and communicative  for our partner, to join a team serving clients from the US market.Customer Support Representative /Late Shifts – US Market/

Description

• Handle inquiries, issues, and complaints in a professional manner
• Communicate with Customers via email, chat, and/or phone
• Maintain a high level of customer satisfaction
• Work with CRM systems and internal tools
• Follow internal procedures and company standards

Working Hours:Late shifts aligned with US time zones: – 15:00 – 00:00 – 16:00 – 01:00 – 17:00 – 02:00 – 18:00 – 03:00 – 19:00 – 04:00 – 20:00 – 05:00

Requirements

Requirements:

• Excellent command of English (written and spoken)
• Strong communication skills
• Ability to work in a dynamic environment
• Previous customer support experience is an advantage but not required
• Good computer literacy

Offer

• Competitive salary
• Performance-based bonus system
• Additional health insurance
• Food vouchers
• Training and career development opportunities
• Friendly and supportive work environment

If you see yourself in this role, we would be happy to receive your CV. Manpower Bulgaria Ltd. holds License No. 2033/20.04.2016 for providing human resource services.